QUAD SQUAD PLEDGE OF SERVICE

We know that it’s the little things that can add up to a whole lot. So we have improved the services our customers truly value. From the moment you call, e-mail or walk through our doors, we promise that your experience will be welcoming. We will be dependable and informative. That’s because our apartment are backed by our Quad Squad Pledge of Service. Our commitment is to provide you with quality and affordable living along with excellent service, while making your home with Quadrangle.
If you're not happy, we will solve it

If you need service, we will provide it

If you have something on your mind, we will listen


Move in Pledge We're so sure you'll be happy, we guarantee it. At Quadrangle Housing total resident satisfaction is our priority. If you're not happy with your apartment, we'll release you from your lease within the first 30 days from the date that you were given your apartment keys.

If you are not happy, we will solve it.


Maintenance Service Pledge We assure you that a Quadrangle associate will respond to your service request within 48-hours. If special parts or outside services are required, we will take care of those arrangements and complete your request as quickly as possible.

If you need service, we will provide it.


QUAD Pledge The best way to make off-campus housing continually better is to listen to the

people who live with us. On our web site you can send us your ideas, comments

and suggestions. Periodically surveys will be posted for your feedback.

If you have something in mind, we will listen.


Quad Alternative – Temporary/Corporate Housing option


Quad Plus – Personalized, living, unique benefits, services designed for you!

An exclusive program for Quadrangle residents. QA addresses all the ways you want to live. It is a collection of services designed to make your day less complicated with small conveniences that support your lifestyle.

Standard Services
Free DVD Rental
Pick up/Drop off Dry cleaning
Balloon Service
Vacation Services (Plant and mail)
Package Acceptance
24-hour Emergency Maintenance
Apartment Referral Services

On Loan Services
Vacuum
Home Tool Box (picture hangers, hammer, etc...)
Jumper Cables

Special Touches
Active Recycling Program - S.O.S Share Our Stuff
Social Activities
Resident Appreciation Week
Resident Ambassadors

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